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Greyhound Complaint - THIS IS THE WORST EXPERIENCE EVER!!!! - GREYHOUND
Greyhound Complaint

Greyhound Complaint

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THIS IS THE WORST EXPERIENCE EVER!!!! - GREYHOUND


I booked my trip with no issue. Show up when I was supposed to. Apparently you are the only one expected to be on time. From the time I left Oklahoma city I was late. Arrived in Amarillo 45 mins late. Arrived in Phoenix an hour late. Then they "over filled" the bus. This is different than over booking for some reason. Was informed that I would have to take the bus that left an hour later. Was assured that I would make my connecting bus in Sacramento with plenty of time. I get into Sacramento another 30 minutes late and am informed that the next bus doesn't leave until 3:30 am. 7 and half hours later. So they reissue the ticket. I have a friend drive the 2 hours to get me. We arrive in Reno before the bus even left the station. I am currently on hold with customer service for what is 3rd hour of my morning. I have been insulted argued with hung up told that it was my choice to have someone come get me told that managers will say anything just to get you to go away and overheard one employee state that he would NEVER use greyhound ..He'd rather walk to where ever he was going and take his chances hitchhiking. This is the worst company with the worst customer service ever. If you have inconvenienced this much there is not a formula that can compensate them. They offered me a 42.00 travel voucher..really?


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