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Greyhound Complaint - Illegal dvd, poor service, no stops and fraud. - Greyhound website and staff
Greyhound Complaint

Greyhound Complaint

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Illegal dvd, poor service, no stops and fraud. - Greyhound website and staff


My fiance and I traveled to Kimberley with Greyhound on 30 April 2015. Firstly we booked "Luxury" tickets online for, R450, but where redirected by a very rude stewardess to the seats that cost R415. Upon sitting down she played a DVD, horrible bosses 1 and 2 where both on the dvd. The second with chinese subtext and it was obvious it was on a burned dvd. This is ILLEGAL!!! The stewardess was only seen 5 times during the 11 hour trip. The buttons to call the stewardess was broken and the toilet stayed backed up for 90mins until we could eventually track her down. The bus stopped only once where we were allowed to disembark eventhough the website states that at least 2 stops will be made for these yourneys. After looking for a direct line to complain to Greyhound all I found was a phone service charging R2.67 a minute.I find this unacceptable.


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