Greyhound Complaint
Reviewed by
Greyhound bus NEVER arrived to the station - Greyhound bus
I demand a refund for my advance purchase ticket because the bus never arrived at the station. I got to the Hanover, NH station at 4:00 am this morning way before the bus's scheduled departure time of 4:25 am. I waited at the station until 5:30 am, but the bus never came. I have called the Customer Service 15 times, tried to contact the Hanover station via phone 13 times, but nobody ever picked up. I demand an immediate refund for the time and energy that I wasted in waiting for a bus that never came. I know that Greyhound policy is that it doesn't issue refunds for delays in bus arrival times, but surely Greyhound must have sense enough to refund customers for buses that never arrived. I am furious right now because as a college student, paying for a Greyhound bus ticket is hard enough. And this is the kind of customer service I get for faithfully abiding by the rules and getting to the station before the bus's departure time? My dreams of going to see my family and friends in my hometown have just completely evaporated thanks to Greyhound's absolutely shoddy, irresponsible bus operation. Even if the Customer Service and the individual station are not open during the weekend, Greyhound must have sense enough to at least let the customers know via email or phone if they do not plan to run the buses for their scheduled dates and times. I am simply outraged and shocked by the fact that this kind of thing still happens on such nationally widespread transportation service like Greyhound. I am simply enraged and disappointed beyond belief. I will never, ever ride a Greyhound again if I don't get a refund for this incredible indignity.
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Greyhound reviews
- Greyhound: Corporate Thievery
- NO ASSISTANCE TO REFUND OR CHANGE TICKET WITHOUT AN ABSURD FEE
- Illegal dvd, poor service, no stops and fraud.
- Child stranded at Philadelphia bus station
- Horrible service
- Greyhound Bus Company:
- Road Rewards program is a SCAM
- THIS IS THE WORST EXPERIENCE EVER!!!!
- Bus late due to 2 drivers not showing up adds a whole day
- Runaway bus strands disabled son.
- Express Greyhound bus from Boston to NYC took 6 hours and 40 minutes!
- Stunned beyond words
- Greyhound Bus Complaint
- Rude, insensitive and intimidating driver who has threatened to leave us all in the middle of...
- Road Reward Scam
- Horrible experience
More
Similar reviews
- Transportation
- Greyhound Nightmare
- Horrible Experience
- Do Not Take Greyhound!!!
- Better off with Megabus
- Bus drove past and left us
- Greyhound Sucks!
- Tickets purchased online- but station couldn't print them
- Greyhound bus late and overbooked
- Greyhound Terrible
- MY FIRST AND LAST TRIP ON GREYHOUND!
- Dishonest and Corrupt
- Greyhound Bus service is waste
- Bait and Switch
- Rude employees of LUBBOCK STATION AND DRIVER for greyhound
- Left on the cold winter waiting for a greyhound bus.
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"MeasuredUp was great for me because it allowed me to make my opinion known to others and not allow the company that took advantage of me to get away with it." Lisa D.
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: glimmerkeef
Company: Greyhound
Product: Greyhound bus
Date Added: 5 years ago
Company Location
TX 75266
Inc. Dallas
Inc. Dallas
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live