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Greyhound Complaint - Bus late due to 2 drivers not showing up adds a whole day
Greyhound Complaint

Greyhound Complaint

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Bus late due to 2 drivers not showing up adds a whole day


I have travelled long distance with greyhound several times, and had generally okay experiences. (Not to long ago I did a 2400mi journey and it was fine besides a few smallish delays).

But now on taking a trip from NY to MO at my first stop they had no driver and it took them a while to bring one in, then we headed to the next stop where again there was no driver and had to wait again. This meant when I got to buffalo for my connection I had missed my connection by over a hour. When I went to see what the person at the desk could do they told me it would be a $20 reissue fee, (which I mannaged to get waived since it was greyhounds fault), but the next best bus they could put me on is hours later, and has several long layovers. Almost adds a entire days travel (gets me there at 10pm as opposed to the 6am I had planned).

This is really annoying since I am travelling internationally and only have a few days with the friend I am visiting, and they took they day off for all they plans we had which now wont be able to happen. I know when time is short I should fly but travelling on a budget grey hound is just much better of a deal. Except if I knew it would be a extra day lost I would have flown.

When I asked the guy if there is any compensation, or if they do food vouchers (Since at a different greyhound station where I was delayed by only 3 hours they did issue some). He just said to take it up with the greyhound info line.

Guess I can stop recomended greyhound and telling people mess ups are rear, since in my last couple trips there have been several driver no shows. Seems greyhound is struggling to field drivers.


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